
FAQs
What size is the pillow?
The Pillow is 15"W x 7"H x 2.25"D. The adjustable strap is 21"L.
How is the pillow attached to the chair?
The pillow strap is draped over the chair back and can be adjusted up and down for comfort and best position.
Is the pillow necessary for comfort?
The pillow is not mandatory for a comfortable sitting experience, but will add further support to neck and head.
How long does the made-to-order production process take?
Once your order is placed, we manufacture all products with strict attention to detail, which takes approximately 6-8 weeks.
What is your return & cancellation policy?
All Sound by Samuelson products are made-to-order. Made-to-order cannot be canceled, altered or returned. View our full Returns & Cancellations Policy here.