
FAQs
How does CATCH work?
CATCH is a beautiful, handle-like hardware addition to the back of our Sound Chair that accommodates a walker, cane, purse or any personal item to be kept close at hand.
Can CATCH be ordered after I receive my Sound Chair?
No. CATCH option must be selected and ordered along with your Sound Chair, at the time of Sound Chair purchase.
Why is CATCH recommended?
CATCH fosters independence, safety and security with storage of walker or cane accessible at all times, while eliminating clutter.
How long does the made-to-order production process take?
Once your order is placed, we manufacture all products with strict attention to detail, which takes approximately 6-8 weeks.
What is your return & cancellation policy?
All Sound by Samuelson products are made-to-order. Made-to-order cannot be canceled, altered or returned. View our full Returns & Cancellations Policy here.